1. General Information
This Refund Policy governs refund conditions related to participation formats, programs, retreats, educational materials, ceremonies and contribution-based activities available through TSP-POOJA.COM and affiliated international project structures.
By making a payment, donation or participation contribution, the participant confirms acceptance of this Refund Policy.

2. Nature of Participation
The project provides access to:
• spiritual and cultural participation formats,
• educational programs,
• online participation,
• retreats,
• livestream access,
• informational and organizational support,
• traditional temple-related activities.
Many participation formats involve:
• advance organizational preparation,
• scheduling,
• allocation of resources,
• coordination with independent international organizations and temple structures,
• preparation of ceremonial and participation-related materials.
For this reason, refund eligibility may vary depending on the type and stage of participation.

3. Contribution-Based Participation
Certain participation formats may be structured as voluntary contribution-based participation intended to support:
• organizational coordination,
• educational initiatives,
• temple and cultural activities,
• charitable and preservation initiatives,
• retreat and participation formats,
• international project support activities.
Participants acknowledge that some contributions may support organizational and preparation expenses that begin immediately after registration.

4. Online Programs & Digital Materials
Refunds for:
• livestream access,
• online sessions,
• digital educational materials,
• recordings,
• downloadable materials,
• online participation formats
may not be available once:
• access has been granted,
• materials have been delivered,
• participation has begun,
• livestream links have been provided.
Requests may still be reviewed individually at the discretion of the organizers.

5. Temple Ceremonies & Poojas
Traditional ceremonies and pujas often involve advance preparation, scheduling and ceremonial coordination performed by affiliated Indian spiritual organizations.
Once:
• ceremonial preparation has begun,
• participant names have been submitted,
• ritual coordination has started,
• ceremonies have been scheduled or performed,
refunds may become partially limited or unavailable.
This applies especially to:
• personalized participation formats,
• astrology-based participation formats,
• planet-related pujas,
• individually prepared ceremonial participation.

6. Retreats & In-Person Programs
Retreat participation may involve:
• accommodation reservations,
• transportation arrangements,
• temple scheduling,
• organizational expenses,
• third-party service providers.
Refund eligibility may depend on:
• cancellation timing,
• non-refundable expenses already incurred,
• organizer commitments,
• accommodation and logistical conditions.
Partial refunds may be available depending on the specific circumstances.

7. Incorrect Payments & Technical Issues
If a payment was:
• duplicated,
• processed incorrectly,
• affected by a technical error,
participants should contact the organizers as soon as possible through official communication channels.
Reasonable efforts will be made to review and resolve legitimate technical payment issues.

8. Chargebacks & Payment Disputes
Participants are encouraged to contact the organizers before initiating chargebacks or payment disputes.
Unjustified or abusive chargebacks may result in:
• suspension of participation,
• restriction of future participation,
• additional review procedures.
The organizers reserve the right to provide payment processors and financial institutions with documentation related to participation, registration and communication records where legally permitted.

9. Force Majeure
The organizers shall not be responsible for delays, cancellations or changes caused by circumstances beyond reasonable control, including:
• natural events,
• travel disruptions,
• government restrictions,
• technical outages,
• temple scheduling changes,
• local conditions in India,
• force majeure events.
In such situations, refund decisions may be reviewed individually depending on the circumstances.

10. Processing Time
Approved refunds, where applicable, may require reasonable processing time depending on:
• payment method,
• international banking procedures,
• payment processors,
• jurisdiction,
• technical processing timelines.
Processing times may vary.

11. International Structures
Payments and participation contributions may be processed through different international structures depending on:
• participant jurisdiction,
• payment infrastructure,
• selected participation format.
Separate payment systems and operational procedures may apply for different regions.

12. Organizer Discretion
Certain refund requests may be reviewed individually based on:
• participation status,
• preparation stage,
• organizational expenses,
• communication history,
• exceptional circumstances.
The organizers reserve the right to make final decisions regarding refund eligibility within the limits permitted by applicable law.

13. Important Disclaimer
Participation in all formats is voluntary.
The project does not guarantee:
• specific spiritual outcomes,
• healing,
• emotional transformation,
• life changes,
• financial outcomes,
• astrological accuracy,
• supernatural results.
Refund requests based solely on subjective expectations or personal interpretations may not qualify for refunds.

14. Contact Information
For refund-related questions or requests, participants may contact the organizers through the official communication channels listed on the platform or website.